Why choose us?

Personal Injury Specialists

We are specialists in personal injury law with a proven track record in securing compensation.

No Win, No Fee

We offer a no-win no-fee claims service to ease the financial pressure on you.

Free Initial Consultation

You can arrange a free no-obligation case review to help you decide if we’re the injury lawyers for you.

Accredited Firm

We are accredited by the Association of Personal Injury Lawyers (APIL), demonstrating our experience specialist expertise in personal injury law.

Personal Service

We will support you throughout the claims process, providing a personal, friendly and compassionate service, with local home and hospital visits if required.

Claims Against DHL

In the fast-paced world of logistics, DHL stands as a global giant, connecting people and businesses worldwide. However, the nature of the industry also poses risks to the health and safety of employees, and accidents resulting in injury are not uncommon.

If you find yourself in the unfortunate situation of having suffered an injury while working for DHL, it’s crucial that you understand your rights and know how to make a claim against DHL.

How to Make Personal Injury Claims Against DHL

DHL’s expansive operations involve a multitude of tasks, from handling packages to driving delivery vehicles and operating machinery. With such diverse activities, accidents can happen. Though luckily, DHL like any large organisation, publishes annual safety reports and injury statistics, which can provide valuable insights into the common types of accidents and their frequency.

DHL Delivery Drivers

As a delivery driver for DHL, you will spend the majority of your working hours on the road. Which means there is a higher chance that you will experience or may have already been involved in a road traffic accident whilst at work.

There are various challenges even the most careful of drivers face on UK roads. If you have been involved in an accident that wasn’t your fault, depending on whether you are a DHL employee, another road user or a pedestrian, the individual or company you claim against will differ.  Some examples include:

  • Vehicular Mechanical Faults:

Issues with your DHL delivery vehicle, if not properly maintained, can lead to accidents, potentially warranting a claim against DHL’s insurance. Any known faults should be reported to your employer at the earliest convenience.

  • Damage Due to Road Conditions:

As a DHL employee or any other road user, should an accident be caused by unsatisfactory road conditions, such as potholes, your claim must be put forward to the local council.

  • Collisions Involving Other Vehicles, Cyclists or Pedestrians

For accidents involving multiple road users, liability must be determined between the parties concerned. In some cases this will be relatively straightforward, where one person will accept liability for the incident. In others, it can be more challenging and sometimes two or more parties will share responsibility. These variables will establish who the claim should be made against.

In any event, reporting the extent of your injuries and documenting details of your accident is extremely important, as this evidence can and will be used in your claim when calculating the level of compensation that may be awarded to you.  

DHL Warehouse Workers

Warehouse operations within DHL are dynamic and involve a myriad of activities. Whether directly employed by DHL or contracted through another company, warehouse workers are expected to operate machinery and lift heavy objects in a fast paced and hazardous working environment. Some of the most common accidents that occur within warehouse settings include:


  • Falls from Heights: Warehouses often have elevated storage areas and walkways increasing the risk of falls and resulting injuries.
  • Machinery Accidents: Rotating belts, cogs and wheels within warehouse equipment are known to impose crushing, tearing and traumatic amputation injuries on operators.
  • Falling Objects: Heavy packages and equipment may fall and strike employees from moving vehicles or shelving if not properly secured.
  • Trips and Slips: Obstacles blocking walkways or improperly placed wires can lead to trips and falls.
  • Forklift Accidents: Given the prevalence of forklifts in warehouse settings, accidents can occur through collisions and striking workers on foot.


It is the duty of DHL to ensure all employees are provided with adequate health and safety training, sufficient Personal Protective Equipment (PPE) and to ensure that all walkways and machines are maintained to a safe standard to avoid the risk of accidents occurring. Should you sustain an injury whilst at work as a result of safe working standards not being upheld, you may be entitled to make claims against DHL.

If you believe that DHL is not providing a safe workplace, proactively communicating your concerns with your manager is essential. This collaborative approach contributes to fostering a secure working environment for all employees at DHL.

Making Your DHL Injury Claim with Stonehewer Moss

Embarking on the journey of a personal injury claim, especially when associated with a global entity like DHL, requires a legal partner with expertise and a commitment to personalised service.

Stonehewer Moss, a distinguished firm accredited by the Association for Personal Injury Lawyers (APIL) since 2007, and led by our seasoned Senior Partner, Dominic Moss, a Fellow of APIL for over 15 years, stands as your ally in navigating the complexities of personal injury and employment law.

In the context of workplace incidents at DHL, whether you are a delivery driver involved in a road traffic accident or a warehouse worker facing occupational hazards, our specialized team is equipped to guide you through the process of making a personal injury claim.

At Stonehewer Moss, we understand that every case is unique, and our commitment to personalized service is unwavering. We offer free face-to-face and video link meetings to gain an in-depth understanding of your circumstances, ensuring that we can provide the tailored support necessary to pursue your claims against DHL effectively.

To learn more about No Win No Fee claims, watch this short video. 

Talk to our claims solicitor

Call us on freephone 0800 434 6544 or 01606 87 22 00

Email us at info@stonehewermoss.co.uk









Contact our claims experts

Arrange a free initial case review

Freephone 0800 434 6544 or 01606 87 22 00

Email info@stonehewermoss.co.uk

Stonehewer Moss Solicitors, 4 The Bull Ring, Northwich, Cheshire, UK, CW9 5BS

Stonehewer Moss Solicitors is a trading style of the Stonehewer Moss Limited, Registered in England No. 542 6583
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