Hotels have a duty of care to protect the health and safety of hotel guests and visitors. If a hotel is negligent in their duty of care and you become ill or have an accident causing an injury you may be entitled to claim substantial compensation.
What to do if you have an accident in your hotel
If you have a hotel accident abroad it can be confusing with language difficulties, and unfamiliar legal or medical systems. If your accident was the result of someone else’s negligence then you are entitled to claim compensation just the same as if the accident was in the UK. It is important that you:
- Report the accident to your travel representative
- Be sure the accident is recorded in the hotel’s accident book
- Save any receipts or records of expenses related to the incident
- To claim compensation you will need to prove the accident was not your fault, so collect any evidence including photographs that may help.
Contact us. We operate on a ‘no win, no fee’ basis, and specialise in personal injury accident claims. We can’t stop accidents from happening in the first place, but if they do, rest assured we will handle you claim quickly and with sensitivity to get you the compensation that you are entitled to.